Emergency help after a hack

Has your website been hacked?

Unknown content, redirects to shady sites, a Google warning: a hack costs you trust and visibility by the minute. We clean up your site and secure it for the long term.

technical-support
Immediate
we respond right away
window
Clean up
malicious code out, a clean version back
seo
Secure
updates, backups, monitoring
partnership
1:1
one dedicated contact

In short

What should I do if my website has been hacked?

Put the site into maintenance mode quickly, change all passwords, and restore an intact version from a clean backup. After that, the security gap needs to be closed and the site monitored. We take care of the cleanup and secure it for the long term. According to the Sucuri Hacked Website Report (2023), 95.5 percent of all cleaned infections were on WordPress.

How KonzeptCode helps

Clean up and protect for the long term.

We get your site back and make sure it does not happen again.

technical-support
Emergency help
We respond fast, take the site offline, and stop the damage.
window
Remove malicious code
We clean the files and database and restore a clean version.
seo
Close the gap
The vulnerability the attack came through gets closed.
competence
Backups and updates
Regular backups and updates, so it does not happen again.
cloud-server
Out of the Google warning
We help get your site removed from the security warning.
partnership
One dedicated contact
Someone who picks up and takes care of it. No ticket ping-pong.

The difference

On your own with it, or with a dedicated partner.

After a hack every minute counts, and after that what counts is that it does not happen again.

Cleaning up a hacked site on your own is risky, and malicious code often stays behind. We clean it thoroughly and keep looking after the site afterwards. If your site is completely offline right now, our page on Website offline and no one responsible can help.

On your own after the hack

  • malicious code stays behind unnoticed
  • the gap is still open
  • no backups to restore from
  • the Google warning stays

With KonzeptCode

  • thoroughly cleaned and checked
  • the vulnerability closed
  • backups and updates running
  • help getting out of the Google warning

Frequently asked questions

Typical signs are unknown content or redirects, a security warning in the browser or on Google, and a sudden drop in visibility.

Once the site is clean, you can request a fresh review from Google. We prepare it and submit it.

By closing gaps, applying regular updates, keeping external backups, and running ongoing monitoring. You can read more on our page about IT support.

Depending on the attack, it can be. We check what is affected, secure the site, and advise on the necessary steps.

In an acute hack we start as fast as possible. Give us a call and we will look at the situation right away.

Emergency help

Site hacked and you need help fast?

Call us, we look into it right away and bring your site back cleanly. For ongoing protection afterwards, feel free to book a call.

⏱️
Fast response
In an acute hack we get back to you quickly.
🛡️
A dedicated contact
In an emergency you always reach the same person.
🔒
No sales pressure
The first call is free and non-binding.
Herzogenrath near Aachen, projects across Germany