Never lose an enquiry again
Are enquiries from your form not arriving at all?
A customer says they got in touch, but nothing ever reached you. A silent, broken form swallows enquiries without anyone noticing. We check delivery, repair it and monitor it.
In short
Why is my contact form not sending emails?
Usually for one of three reasons: a faulty mail configuration, the emails land in spam, or a plugin is broken. We check the entire contact path, secure delivery and set up monitoring, so that a dead form never silently swallows enquiries again.
How KonzeptCode helps
So no enquiry gets lost again.
We check, repair and monitor the delivery of your forms and emails.
The difference
Enquiries disappear or they arrive.
A broken form is the most expensive mistake: there are enquiries, but they never reach you.
As long as no one monitors delivery, you are the last to notice the outage, often only when an annoyed customer gets in touch. We check, repair and keep an eye on it. More on ongoing support on our page about IT support.
Form without monitoring
- Emails are lost silently
- Enquiries land in spam
- You are the last to notice the outage
- an annoyed customer gets in touch
Checked and monitored
- Delivery tested and secured
- Emails land in the inbox
- Monitoring flags outages
- one dedicated contact
Frequently asked questions
Send yourself a test enquiry and check both your inbox and your spam folder. If nothing arrives, it is usually down to the mail configuration. We check this in full.
Often because the emails are sent without secure authentication. With a properly configured delivery setup, they reliably land in the inbox.
With monitoring that regularly checks the form and its delivery and raises the alarm before enquiries get lost.
Yes. We take over existing sites and forms, repair delivery and continue to maintain them, regardless of who built them.
Broken delivery can usually be fixed at short notice. Exactly how quickly depends on the cause, which we can see after a brief check.