Never miss another enquiry
Are after-hours enquiries getting lost?
During the day you are on site or with a client, in the evening the enquiries come in, and by Monday the prospect has long gone to a competitor. Yet a digital assistant could catch every enquiry around the clock.
In short
How do I stop losing enquiries after hours?
By letting a digital assistant capture enquiries around the clock: a chatbot or a smart form on your website takes the request, gives the customer an immediate response, pre-qualifies it and forwards everything to you in one place. That way the prospect is already looked after before you call back the next morning.
How KonzeptCode helps
Every enquiry gets captured.
We add an assistant to your website that takes enquiries when you are not available.
The difference
Enquiries slip through the cracks or get captured.
Anyone who is unreachable in the evening often loses the job to whoever replies faster.
You cannot be everywhere at once. An assistant catches enquiries while you work, and we stay your dedicated partner for it. If your main concern is appointment requests, online appointment booking helps more specifically.
Reachable during the day only
- No one answers in the evening or on weekends
- Calls from the job site cannot be picked up
- The customer moves on to a competitor
- Enquiries get buried in the inbox
With a digital assistant
- Enquiries are captured around the clock
- The customer gets an immediate response
- Pre-qualified and brought together in one place for you
- You respond when it suits you
Frequently asked questions
No. It captures enquiries, gives a first response and pre-sorts them. You handle the conversation and win the job, just prepared instead of caught off guard.
However you like: bundled by email, in your inbox or directly in your system. We set up the route that works for you.
Depending on the setup, yes. Many customers prefer to write there. We will clarify what makes sense for you in the initial consultation.
The assistant takes the enquiry and confirms that it has arrived. For the customer that is far better than no response at all until the next day.
Yes. Whether on the job site or in a meeting, the assistant takes enquiries while you work. Find out more on our page about the Digital Employee.